Questions about the customer account

What advantages does the customer account offer me?

Your account offers you numerous benefits. On the one hand, the data you have provided will be used for future orders, meaning you do not have to re-enter it every time. On the other hand, you can view your most recent shop orders. You can create multiple shipping addresses in your account.

You are already an h+s customer, do I need a new customer account?

Please send us an email to info@hs-folien.de and we will activate your existing customer account in our shop. You will then receive an email and you can use the password recovery function to assign a new password and log in.

What do I do when I forgot my password?

In these cases, please use the function "I forgot my password". All we need is the email address you used to register.

Do I have to create a customer account for my order?

No. You can also order as a guest. To do this, select “Do not create a customer account” in the ordering process.

Can I create multiple users for a company?

Yes, you can create multiple users. You log in with your respective company email address. The personal customer account is assigned to the company account based on your email extension.

Questions about delivery, shipping and payment

Can I order from your online shop as a private individual?

The h+s web shop is aimed exclusively at business customers (B2B only), i.e. only at entrepreneurs, tradespeople, freelancers and public institutions, but not at consumers within the meaning of § 13 BGB). As proof of entrepreneurial status, it is necessary to provide the sales tax identification number, which can be applied for for companies at the Federal Central Tax Office in Saarlouis (see link: Federal Central Tax Office - Allocation and Issuance of VAT -IdNo. ).
Please send us an email to info@hs-folien.de to inquire about what delivery options are available for private customers in Germany and other European countries.

Can customers from countries outside the EU order from your online shop?

Please send us an email to info@hs-folien.de to ask what delivery options are available for customers in countries outside the EU.

What is the minimum order quantity?

At h+s there are currently no minimum order quantities and no minimum order value.

Are discounts possible from a certain value of goods?

We grant you the following discounts on our standard products:


• From a value of goods (excluding VAT) 125 euros 5% discount
• From a value of goods (excluding VAT) 250 euros 10% discount
• From a value of goods (excluding VAT) 500 euros 15% discount

Will delivered items be taken back by h+s?

We will only accept returns of defect-free goods if we have previously confirmed this in writing. Any costs incurred are borne by the return sender. If the returned goods are in unused and unopened condition, we will issue a credit note or cancellation invoice for the value of the goods (excluding packaging and shipping costs). Goods that are not part of the stock program and goods that have been processed in any way cannot be returned.

When is shipping free?

We deliver standard products up to a width of 150 mm and a value (excluding VAT) of at least 50 euros free of charge, including packaging, to customers in Germany.

Why can some items only be shipped via truck?

Due to the length and weight, some products can only be shipped via courier. For the “forwarding” shipping method, the costs stated in the shop are only estimates. The actual costs will be communicated to you in our order confirmation.

How much are the shipping costs?

The shipping costs are based on the weight of the goods and the size and type of packaging. See: Shipping and Payment.

Which logistics partners do you use to deliver the products?

We ship throughout Germany and Europe with the UPS parcel service. All shipments longer than 1.20 meters or on pallets are sent by a freight forwarder. We work with the shipping companies Geis Bischoff and Emons and always determine the cheapest shipping option for you.

Can I also pick up the goods?

Of course, select the shipping method “Pickup” when placing your order and please wait for our email to confirm that shipping is ready and then come by during our opening hours.

Can I save different shipping addresses?

Yes. You can enter the shipping address at checkout before placing your order.

What payment options are there?

At h+s you can conveniently pay by bank transfer on account.

What do I do if an item I ordered arrives defective?

If a package arrives damaged, contact the parcel service or carrier immediately. If an item arrives defective, you can of course send it back to us and receive either a replacement item or a credit for the purchase price.

How do I receive the invoice for my order?

The invoices will be sent by email to the address provided to us. This always takes place with a slight delay after the package has been dispatched.

What are your account details for paying on account?

When paying by invoice, please transfer the invoice amount to the account details stated in the footer of the invoice after receipt of the goods and compliance with the payment conditions. Please include the invoice number when making your transfer.

When and how will I receive my order confirmation?

As soon as you have placed an order in our shop, you will receive an order confirmation automatically generated via the shop. After the data has been transferred to our merchandise management system, you will receive an official order confirmation.

When and how will I receive the shipping confirmation?

You will automatically receive confirmation of shipping via UPS by email as soon as your order has left our warehouse. Unfortunately, real-time tracking of freight forwarding shipments is currently not possible. If a delivery is overdue, please contact us.

How is coilware delivered or how can I order the length I want?

With Coilware, the ordered meter length is always delivered rolled in one piece. If you need a special length, you can enter a desired length in the comment field on the item detail page (e.g. 2 x 1500 mm). Unfortunately, only whole meters can be entered into the quantity in the shop.

Questions about our products

According to which thickness tolerance standards are h+s products manufactured?

Precision gauge tapes in materials 1.1274 and 1.4310 (but only in the tensile strength class 15-1700N/mm², and only up to a width of 305mm) as well as brass backing foils are manufactured to the narrow thickness tolerance T3 (according to the Swedish standard SS 21 21 11). All other products are manufactured according to the normal DIN/EN standards such as EN 10 140 (for cold strip made of unalloyed steel) or EN 9445 (for stainless steel strip).

Can the tensile strength of a material be converted into hardness?

There are hardness comparison tables for hardened steels and cast steel, see the h+s catalog on page 19 or on our website at Hardness comparison table However, significant deviations are to be expected with high-alloy and/or work-hardened stainless steels (compare DIN EN ISO 18265). For these steels, the hardness comparison table can only be used as a guide.

What is the difference between hard-rolled and hardened spring strip steels?

Stainless chrome-nickel steels can only achieve high strength through hard rolling. Heat treatment is not possible with these steels. This is similar for non-ferrous metals such as copper, bronze and brass.
Steels require a carbon content of over 0.20% in order to be hardened (see  Wikipedia - Hardening iron material) During hardening, a martensitic structure is achieved through heat treatment followed by quenching. By adding at least 11% chromium, hardened stainless steels such as material 1.4034 can also be produced.

Why are steels with different tensile strengths and hardnesses available?

Depending on the application, components sometimes have to be folded or machined, or as a spring they have to have a high level of fatigue resistance or a high level of wear resistance.

Therefore, the material 1.4310 is available from h+s Präzisions Folien GmbH in four different tensile strength ranges (based on EN 10 151).

In the ranges 11-1300N/mm² and 13-1500N/mm² the 1.4310 is ideal for flashings that need to have higher strengt.

For many applications, the strength of 15-1700 N/mm² (our standard strength) is a good compromise between formability and resilience.

For parts subject to high mechanical stress, the range 1900-2200N/mm² should be selected.

Three different ranges of stainless hardened steels are available:
-The material 1.4021, with a hardness of only 43-47 HRC, can still be machined (e.g. for countersinks) and can also be folded.
-The material 1.4034 with 50-54 HRC is ideal for shims, wear parts in mechanical engineering as well as for machine knives in packaging machines.
-The material 1.4037, with a tensile strength of 1900-2200 N/mm², is suitable for heavily used knives and wear parts. 



Note: Metal foils and metal strips made from non-ferrous metals such as copper or brass can be manufactured in different tensile strength classes. However, at h+s only one class (usually high strength) is available from stock.

Why are the thin metal foils only available in hard-rolled condition (and not soft-annealed)?

The thin metal foils are available in thicknesses starting from 0.003mm (in the material 1.4404) and 0.005mm (in the materials 1.4310 and copper). At these thicknesses, the hard-rolled material is also very sensitive. Nickel is available in a semi-hard state from a thickness of 0.05mm, the material 1.4404 is available in an annealed version from a thickness of 0.08mm.

Are there also unhardened steels that can still be hardened after processing?

At h+s Präzisions Folien GmbH, the material 1.1248 (C75S) is available in the unhardened version with a tensile strength of 490-650N/mm² in many thicknesses from 0.20-5.0 mm.
In its unhardened state, this steel can be machined easily and can also be bent or folded with a small bending radius.
This material still needs to be hardened after processing.

How much can spring strip steel be bent or folded?

Hardened spring strip steels with a high tensile strength or hardness can only be folded or bent with a very large bending radius. Since the high strength was achieved through heat treatment, the rolling direction does not need to be taken into account.
The hard-rolled spring strip steels and non-ferrous metals such as copper, bronze and brass can be folded or bent more easily. However, the rolling direction must be taken into account here. Bends parallel to the rolling direction should always be avoided.
Strip steel with a width of up to 1250mm is available in the material 1.4310, so that components up to a length of approx. 1200mm can be manufactured with bends transverse to the rolling direction.
Recommendations for minimum bending radii can be found in Section 12 in the technical information sheets for each material.

Does the rolling direction have to be taken into account when bending spring strip steel?

With all hard-rolled metal strips, the rolling direction must be taken into account when folding or when used as a flat spring. Recommendations on the minimum bending radii for bends transverse or parallel to the rolling direction can be found in Section 12 in the technical information sheets for each material.

Is spring steel magnetizable?

All hardened spring strip steels can be magnetized, both the hardened carbon steels and the stainless chrome steels (such as the materials 1.4021, 1.4031Mo, 1.4034 and 1.4037). These steels have a martensitic structure that can be magnetized.
Chromium-nickel steels generally cannot be hardened by heat treatment due to their low carbon content of less than 0.20%. When annealed (soft), they have an austenitic structure that is non-magnetizable.
The high tensile strength of stainless chrome-nickel steels is achieved through hard rolling. This creates forming martensite, which leads to low magnetizability.
A specially reduced nickel content, as in the material 1.4310, leads to a strong formation of forming martensite (and therefore high tensile strengths of over 2000 N/mm² are also possible with this material).
Since the material 1.4404 has a significantly higher nickel content, this material can only be rolled to a maximum tensile strength of approx. 1300-1500 N/mm² and is therefore less magnetizable than the material 1.4310.
BIn material 1.4529 with a very high nickel content of over 24%, the formation of forming martensite is almost completely avoided. Even when hard-rolled, this material is almost non-magnetizable with a tensile strength of over 1300N/mm², like the usual annealed (austenitic) stainless steels.

Can h+s steel strips be welded?

The steels with a carbon content of over 0.50% should not be welded. In the case of hard-rolled strips, the heat input at the weld seam can cause a structural change that reduces the strength there. Further information can be found on point 14 in our “Technical Information Sheets” for each material.

Are there also strip steels for wear-resistant components?

Components that are subject to severe abrasive wear should be made from hardened steels such as 1.4034 or, better yet, 1.4037 or 1.2379.
Knives, scalpels and medical devices are also made from hardened stainless steels. Due to a molybdenum content of approx. 1%, the material 1.4031Mo is best suited for this as it has slightly better corrosion resistance than 1.4034.

Are there strip steels for very corrosive environments such as sea water?

In corrosive environments, the material must be selected very carefully. As a supplement to the standard spring strip steel, the material 1.4404 is also in stock at h+s in the hard-rolled version with a tensile strength of 1100-1300 N/mm². For very corrosive environments such as salt water, the material 1.4529 is available in many thicknesses from 0.05-0.50mm (in the soft-annealed version only in thicknesses of 0.15-0.50mm). Note: the material 1.4529 is not listed in the standard for stainless spring bands, but should have similar properties to the material 1.4401, which is mentioned in the standard (without guarantee).

Up to what temperatures can spring steel be used?

Depending on the mechanical loads, stainless spring strip steels such as 1.4310 and 1.4404 can be used up to a temperature of 120-250° Celsius (see standard EN 10 151, Table A.1).

Hardened spring strip steels (carbon steels such as 1.1274 and also hardened stainless steels) should only be used up to a temperature of approx. 200° Celsius, as a structural change occurs at higher temperatures.

The material 2.4668 (Alloy 718, a precipitation-hardenable nickel alloy), on the other hand, can be used at temperatures up to approx. 650° Celsius. This material is available in an annealed condition from our sister company Schwab Metall Folien GmbH Co.KG and must be heat treated after processing in order to achieve a tensile strength of >1240 N/mm².

Are h+s items also available with a test certificate?

All h+s items can be delivered with a test certificate (as a copy, based on DIN EN 10 204), for an amount of 5.20 euros per certificate. The factory certificate contains information about the alloy composition and mechanical values. You can order the factory certificate when selecting the item; it will be sent to you by email after the item has been dispatched. Since the number of the delivered batch is printed on our delivery notes, tool certificates can also be issued later and sent by email. However, the costs of 5.20 euros per certificate must be invoiced separately.

Can initial sample test reports be created for h+s articles?

Initial sample test reports (according to VDMA) can only be created for laser-cut parts, but not for normal tapes and formats.

Questions about laser cutting parts

In what thicknesses and sizes can laser cutting parts be produced?

Thanks to flexible production systems, even the smallest batch quantities can be cut quickly, reliably and cost-effectively:

-The YAG laser machines can be used to produce delicate parts in a thickness range of 0.01 to 2.0mm with a tolerance of +/- 0.05mm.
-From a thickness of 0.50mm, parts can also be cut with CO2 lasers with a tolerance of +/- 0.10mm.

Thanks to our extensive stock of different materials, sample parts can also be manufactured in different materials or strengths for tests.
Our large stock of coil material also enables the production of long parts up to approx. 2900mm in length.

What material can be used in laser cutting?

With our laser machines we cut precision parts from our entire product range in material thicknesses from 0.01 mm to 10.0 mm.

Up to what size can h+s produce laser parts?

Our systems can process metal sheets with a maximum size of 1000 mm x 2900 mm.

What quantities does h+s produce?

From one-off production to almost endless.

How precise is laser cutting?

We can maintain a laser cutting tolerance of ±0.05 mm up to a thickness of 1.5 mm; for thicknesses greater than 1.5 mm, a laser cutting tolerance of ±0.10 mm is possible

What data is needed to calculate laser cutting parts?

In order to create an offer or to produce your orders, we always need CAD data (DXF/DWG/STEP) for calculation or production in addition to a PDF drawing. Please tell us the desired quantities and the required material. For simple contours, providing a PDF drawing or sketch is sufficient.

Providing cutting data in DXF, DWG or STP

The data you provide will be used as production data. Please note that we do not make any changes to your data and the parts produced are based on the data you provide. Each file should only contain one component and be on a 1:1 scale. For asymmetrical tolerances, please provide cutting data with contours in the middle of the tolerance range!

Can I create laser cutting parts via the shop?

Unfortunately no, please send us an inquiry or your order by email using the requested data.

Can I provide material?

No, we only process our own primary material.

Are there additional editing options?

At h+s we can deburr your components using trowelizing or flatten them with our straightening machines. Laser marking is possible from a thickness of 0.10 mm and surface grinding with a tolerance of ±0.01 mm from a thickness of 1.0 mm.

What is Trowalizing?

Here, burrs, cutting spatter and traces of smoke on the workpiece are removed using barrel finishing (vibration grinding) or grinding.

What does laser cutting without further processing mean?

As long as we don't specify anything else in the item description, we only offer laser cutting including material. Our laser cutting parts are cut with little burr and usually do not require any additional post-processing.

How long is the delivery time of laser cutting parts?

We usually produce within 3-4 weeks of order clarification. Added to this is the shipping time.

Questions about special cuts

How is coil ware delivered or how can I order the length I want?

Unless otherwise stated, the coilware is delivered in one piece in the requested length.
If you need a desired length, you can enter a desired length in the comment field on the item detail page (e.g. 2 x 1500 mm).
Unfortunately, only whole meters can be entered into the quantity in the shop.

Which alloys are available for special cuts?

Our metal foils and tapes can be specifically cut to the width you need, in all thicknesses from 0.03-1.0mm made from the following materials:

- 1.0338 (unalloyed steel, DC04)
- 1.1248 unhardened (on request)
- 1.1274 hardened
- 1.4031Mo
- 1.4037
- 1.4310 in all strength ranges
- 1.4404 hard rolled (1.4404 soft on request)
- 1.4529 hard rolled (1.4529 soft on request)
- 1.4767
- Copper 2.0070
- Brass 2.0321
- Bronze 2.1020
- Nickel 2.4068

For technical reasons, we cannot produce special widths in the alloys 1.4828, 1.3912 (Alloy I), 1.3981 (Alloy K), 2.4545 (Alloy Mu), 2.4668 (Alloy 718) or aluminum. In the materials 1.2003, 1.2379, 1.4021 and 1.4034 we only have formats in stock that cannot be cut on our slitting lines.

In which material thicknesses are special cuts possible?

Our metal foils and strips can be cut to the width you need in all thicknesses from 0.03-1.0mm from most materials in stock (see above).
Only the materials 1.1248, 1.1274 and 1.4310 are available in thicknesses over 1.0mm.

Special widths can also be manufactured from new production in the thickness range of 0.005-0.025mm.
However, for manufacturing reasons, a minimum quantity of approx. 10-20kg is necessary.

What are the minimum quantities for special cuts?

We require a minimum quantity of 50m for the production of special cuts on our slitting lines.
For thicknesses of 0.80-1.0mm a length of 30m is necessary, for thicknesses over 1.0mm usually 20m.

Can very narrow strips also be produced?

We can cut any width from 10mm. Narrower strips are technically possible from a width of approx. 3mm, but only in some widths depending on the cutting blades available.
Please note that if the width-thickness ratio is unfavorable (such as 0.50 x 4.0mm), the tapes can be not straight and twisted.
If the width-thickness ratio is very unfavorable, the use of wire rod may make sense, although h+s Präzisionsfolien GmbH does not offer this.

Can very wide strips also be made?

On our new slitting line, strips in the alloy 1.4310 can now be cut to any desired width up to 1250mm (ca. 49 inches), depending on the available raw material.
The hardened carbon steel 1.1274 and the stainless spring steel 1.4404 can be cut to any desired width up to 600mm.

Can special cuts also be made with rounded edges?

By processing edges with carbide tools, deburred or rounded edges can be produced in materials 1.1274 and 1.4310, in thicknesses from 0.10 to 2.0mm and widths from 6 to 150mm.
For technical reasons, a minimum length of 100-120 meters is necessary.

Can special cuts also be marked with ink jet?

If desired, our tape material (up to a thickness of 1.0mm) can be continuously marked with individual text using an inkjet inkjet printer.

Can special cuts also be equipped with self-adhesive tape?

Self-adhesive tapes of any width up to approx. 150mm can be applied to our tapes made of stainless steel or non-ferrous metals.
Depending on the operating environment, different adhesive tape qualities are available.
The minimum length for this is approx. 50 or 100 meters, depending on the recommended adhesive tape.
The strips can then be cut to your desired length.

Can the material be cut to a desired length?

Our material in standard widths as well as special widths can be cut to any length with close length tolerance.
However, this is only possible for material thicknesses of 0.05mm or more.
In the thickness range from 0.40 to 1.00 mm, the parts can also be levelled using precision straightening machines.
Using special scissors, even thick formats with a material thickness of up to 5.0 mm can be cut crosswise into shorter lengths.

However, delicate formats must then be rolled up by hand as shipping flat would damage the material.
From a thickness of 0.30mm, sheets up to a length of 2000mm can also be sent flat.
Longer sheets are possible on request, but then with increased packaging and shipping costs.

Can special cuts also be packed in boxes?

The special cuts (also with rounded edges, labels and self-adhesive tape) can be packed in the available boxes up to a width of 150mm.
Any length is possible as long as the box type allows it.

Can special cuts be returned?

A cancellation of the order and a return of special cuts is excluded in accordance with Section 312g Paragraph 2 No. 1 BGB, as the special cuts are specially manufactured and can no longer be sold elsewhere.
The return of special cuts is therefore only possible if the material is defective.

Questions about the individual materials

What is the difference between the alloys 1.1248 (C75S) and 1.2003 (75Cr1)?

A small addition of approx. 0.30-0.40% chromium leads to improved wear resistance and optimized hardenability in tool steel 1.2003 compared to material 1.1248 (C75S).

Why are there so many dimensions available on request for material 1.2003?

In addition to the dimensions in the standard thicknesses, we also have material in stock in non-standard thicknesses such as 2.20 + 2.40 + 2.60 + 2.80 + 3.20 + 3.80 + 4.50 mm. However, this material comes from custom-made products and is therefore not available in our standard format size of 350x1000 mm. The exact dimensions are given in our webshop.

Why does the material in material 1.2003 not have a polished surface?

The formats in material 1.2003 are cut to length directly in the hardening system in order to obtain optimal flatness. Due to different speeds during hardening and polishing, it is not possible to integrate a polishing system directly into the hardening system.
As an alternative, the material 1.1274 is available in thicknesses of 0.02-3.0 mm, which always has a polished surface.

Why shouldn't the material 1.4310 be used for thick shims?

With chromium-nickel steels such as 1.4310, high tensile strength can only be achieved by hard rolling. This introduces internal stresses into the material, which negatively affect its flatness. With thicknesses over 1.0mm, the flatness for shims is actually no longer sufficiently good.


As an alternative, hardened carbon steels such as 1.1274 and 1.2003 as well as the hardened stainless steel 1.4034 are available in many thicknesses over 1.0mm.

These have a flatness (hollowness) of max. 0.2% of the strip width, which is sufficient for most shims.

Why does h+s only supply the material 1.4404 and not also 1.4401 or 1.4571?

Due to the low carbon content of less than 0.03%, the material 1.4404 offers significant advantages over the materials 1.4401 (AISI 316) and 1.4571 (AISI 316Ti). The material 1.4571 only has advantages over the material 1.4404 at high application temperatures between 300 and 400° Celsius. Further information can be found on an information sheet from the company DEW, which is available under the link Stainless steel as PDF .